I've learnt two things about the Royal Mail this week.

First, they are actually quite technologically advanced. Their website, from the postcode finder through to "Fee2Pay", is rather accessible.

Second, they don't just make their money through inflated postage prices. Boy do they make it when the mail sender fails to put the correct postage on an envelope.

My father sent me an A5 envelope but uselessly, didn't put the correct postage on. He was 6p short. The Royal Mail are making me pay £1.06.

The £1 is an admin charge? You what? I correct myself, it is a "handling charge". Better be gold plated, clean hands!